Support

Last updated: 2026-06-23

Need help? Here's how to reach us and find answers.

Contact Us

We typically respond within 24 hours on business days.

Common Questions

How do I get started?

Create an account, add your website URL, and run your first analysis. The dashboard will guide you through each step.

How do I upgrade to the Founding Plan?

Visit Billing settings in your dashboard and click “Upgrade” on the Founding Plan. You will be redirected to Stripe for secure payment.

How do I cancel?

Open Billing settings, click “Manage Billing,” and cancel through the Stripe Customer Portal.

My analysis failed. What do I do?

Check that your website URL is correct and accessible. If the issue persists, try running the analysis again. If it continues to fail, contact us.

My published page is not showing updates.

After changing facts, re-run your analysis and republish. The hosted page updates after a successful publish. IndexNow submission helps search engines discover changes faster.

Does AgentRanks guarantee AI rankings?

No. AgentRanks makes your business content AI-readable, but does not guarantee rankings, indexing, or citations by any AI system or search engine.

Billing Support

For billing questions, visit Billing settings or the Refund Policy. Stripe handles all payments and receipts.